Sometimes there's a lag between the payment processing platform used and the licensing software that Video Spinn app uses so if you didn't get an email with access details then please submit a ticket through this support desk.
Because of a recent launch and server outage our support team is experiencing heavy volume for Video Spinn.
Just know a team member from our support staff will get you sorted out promptly we want you to be happy we want you to have access so please be patient.
Keep in mind our support desk hours are Monday through Friday 9am EST to 5pm EST